Privacy Policy

This Privacy Policy explains how CuddleGoofs ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase on our website.

Information We Collect

Device and browsing information: When you visit our site, we automatically collect certain information such as your IP address, browser type, time zone, and how you interact with our pages. This is collected through cookies and similar tracking technologies to help our site run smoothly and to understand how visitors use it.

Order information: When you make a purchase, we collect information such as your name, email address, shipping address, billing address, and payment details. This is used to process your order, arrange shipping, and communicate with you about your purchase.

Customer support information: If you contact us for support, we collect the information you share with us, such as your email address and the details of your inquiry, in order to assist you.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order or inquiries
• Improve our website and shopping experience
• Send you updates about products or promotions, if you've opted in

Sharing Your Information

We do not sell your personal information. We only share your information with trusted service providers who help us run our business, such as Shopify (our e-commerce platform) and our shipping carriers, solely for the purpose of fulfilling your order. We may also disclose information if required by law.

Cookies

Our site uses cookies to remember your preferences, keep your cart contents saved, and understand how visitors use our site. You can control cookie settings through your browser at any time, though disabling cookies may affect your shopping experience.

Data Retention

We retain your order information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You may contact us at any time to ask what personal information we hold about you, or to request that it be corrected or deleted, subject to any legal obligations we may have to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at cuddlegoofs@gmail.com.